Tracy Gardner has over fifteen years experience in marketing and communications. She has a very broad view of the industry having worked for publishing technology companies (CatchWord and Ingenta), a not-for-profit publisher (CABI Publishing) and a consultancy company (Scholarly Information Strategies) where she worked on various projects for publishers, intermediaries and libraries. Throughout her career she has been focussed on improving the communication channels between publishers, intermediaries and librarians and understands the business of scholarly publishing from many different perspectives. She now has her own company and offers consultancy and training services to those involved in the scholarly publishing industry. Tracy has been a co-trainer on UKSG’s E-Resources Technical Update course since the beginning of 2007.

Simon Inger has been working in the journals industry for over twenty-five years. In this time he has worked for B.H.Blackwell, CatchWord, Ingenta and, since 2002, as an independent consultant. Simon was co-founder and Managing Director of CatchWord Ltd, the world's largest e-journal hosting organization, from its inception in 1995 to its sale to Ingenta in February 2001. Simon has worked extensively in journal sales, marketing & pricing; e-journal delivery & platform selection; fulfilment & editorial systems selection; management; financial planning; product development; market research; content development; and library technology. In addition he runs training courses for librarians in the UK and Ireland on e-journal technology and management under the banner of UKSG, as well as courses for publishers focussed on content delivery through gateways, search engines and library portals. Simon is often invited to speak at library and publishing conferences on subjects from global e-journal delivery to library portals, OpenURL and linking and their impacts on purchasing and consumption.

David Sommer has over fifteen years' experience in the global publishing industry.  He has worked for Blackwell Publishing and Macmillan Publishing Solutions and has developed a range of successful products including Blackwell Synergy, ContentStore, ScholarlyStats, MPS Insight and RiskCheck. David created David Sommer Consulting in February 2009 to help grow people and grow businesses in the publishing and online information sectors and now works with large and small publishers in the US and Europe.  One of David’s key strengths is empowering and enabling people to utilise technology to deliver value and grow their businesses.  David has extensive project management experience, successfully developing and launching major industry products as well as implementing processes and strategies to deliver growth.  David delivers a project management training program for publishers under the Renew Training banner.