Tracy Gardner has more than thirteen years experience in marketing and communications, 10 of which have been served within the learned publishing industry. She has a very broad view of the industry having worked for publishing technology companies (CatchWord and Ingenta), a not-for-profit publisher (CABI Publishing) and a consultancy company (Scholarly Information Strategies) where she worked on various projects for publishers, intermediaries and libraries. Throughout her career she has been focussed on improving the communication channels between publishers, intermediaries and librarians and understands the business of scholarly publishing from many different perspectives. She now has her own company and offers consultancy and training services to those involved in the scholarly publishing industry. Tracy has been a co-trainer on UKSG’s E-Journal Technical Update course since the beginning of 2007.

Simon Inger has been working in the journals industry for over twenty years. In this time he has worked for B.H.Blackwell, CatchWord, Ingenta and, since 2002, as an independent consultant. Simon was co-founder and Managing Director of CatchWord Ltd, the world's largest e-journal hosting organization, from its inception in 1995 to its sale to Ingenta in February 2001. Simon has worked extensively in journal sales, marketing & pricing; e-journal delivery & platform selection; fulfilment & editorial systems selection; management; financial planning; product development; market research; content development; and library technology. In addition he runs training courses for librarians in the UK and Ireland on e-journal technology and management under the banner of UKSG, as well as courses for publishers focussed on content delivery through gateways, search engines and library portals. Simon is often invited to speak at library and publishing conferences on subjects from global e-journal delivery to library portals, OpenURL and linking and their impacts on purchasing and consumption.